NHTSA Complaint #11290385 — 2012 DODGE RAM 1500

TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE TRAVELING ON AN OFF RAMP AT 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE FUEL PUMP COULD HAVE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE FUEL PUMP WAS REPLACED TWICE ON TWO DIFFERENT OCCASIONS. THE CONTACT STATED THAT THE FUEL PUMP CONTINUED TO RUN FROM THE RELAY AND CAUSED THE BATTERY TO DIE. THE BATTERY WAS REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES ON THREE DIFFERENT OCCASIONS. THE CONTACT CALLED ANOTHER MECHANIC AND WAS INFORMED THAT A NEW TIPM OR RELAY SWITCH WAS NEEDED. THE CONTACT CALLED OXMOOR CHRYSLER DODGE JEEP RAM (4520 SHELBYVILLE RD, LOUISVILLE, KY 40207, (502) 895-4520) AND WAS GIVEN A COST ESTIMATE TO REPAIR THE TIPM. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 92,200.