NHTSA Complaint #11290340 — 2018 VOLVO XC60

ON THURSDAY - DECEMBER 19, 2019 I STOPPED AT AN INTERSECTION FOR A TRAFFIC LIGHT. MY VEHICLE HAS AN AUTO STOP/START FEATURE, SO IT WENT INTO STANDBY MODE. WHEN THE LIGHT TURNED GREEN - I PUSHED DOWN ON THE ACCELERATOR AND NOTHING HAPPENED. I LOOKED DOWN AT THE DASHBOARD AND THE CAR HAD SHUT ITSELF COMPLETELY OFF. IN ORDER TO GET MOVING - I HAD TO PUT THE GEARSHIFT INTO PARK, RESTART THE CAR AND THEN PUT THE GEARSHIFT BACK INTO DRIVE AGAIN. AT THAT POINT I PROCEEDED THROUGH THE INTERSECTION AND CONTINUED ON MY WAY. I LIVE IN A COMMUNITY WITH COMMON MAILBOXES, SO EACH DAY ON THE WAY HOME FROM WORK I STOP AT THE MAILBOX, PUT THE VEHICLE INTO PARK, UNBUCKLE MY SEATBELT AND THEN OPEN THE DOOR. SOMETIMES THE VEHICLE REMAINS "ON" AND OTHER TIMES IT SHUTS COMPLETELY OFF. IT OCCURS RANDOMLY. MY POINT IS - THAT PERHAPS THESE TWO CIRCUMSTANCES ARE RELATED. THE LATTER IS JUST AN ANNOYANCE, BUT THE FORMER IS A HUGE SAFETY PROBLEM.