NHTSA Complaint #11290329 — 2016 RAM PROMASTER 3500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11290329
Vehicle	2016 RAM PROMASTER 3500
Component	ENGINE
Date of Incident	November 27, 2019
Date Filed	December 20, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THERE HAS BEEN A SAFETY RECALL ISSUED TO ADDRESS AN OVERHEATING ISSUE IN FAN MOTORS. IT AFFECTS PROTESTERS WITH 3.0 L DIESEL OR 3.6 L GASOLINE ENGINES, WHICH OURS IS.THERE IS A HEIGHTENED RISK OF ENGINE FIRE, THEREFORE THEY HAVE ADVISED WE SHOULD NOT DRIVE THE VAN. THERE IS CURRENTLY NO FIX, AND WE ARE HAVE BEEN TOLD BY OUR CHRYSLER DEALER THEY MAY HAVE THE FIX ENGINEERED IN THE FIRST QUARTER OF 2020. THIS IS UNACCEPTABLE AS WE CAN'T DRIVE OUR VEHICLE.

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