NHTSA Complaint #11455224 — 2016 RAM PROMASTER 3500

The contact owns a Roadtrek Simplicity RV built on a 2016 Ram Promaster 3500 chassis. The contact stated that while in a parking lot, a fellow motorist informed her that something had been dragging underneath her vehicle. The contact discovered that the winch that attached her spare tire to the vehicle was loose and that the spare tire connected to the winch was gone. The contact took the vehicle to a dealer where they replaced both the winch and the spare tire; however, the failure occurred twice. The contact also stated that the battery failed to hold a charge. There was a beeping sound coming from the battery indicating that the charge was low. The contact believed that the battery failure was related to the spare tire failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 82,000.