NHTSA Complaint #11289937 — 2019 FORD F-350

THERE IS AN ISSUE WITH FORD TRUCKS THAT IS COMMONLY REFERRED TO AS THE DEATH WOBBLE. MY TRUCK HAS LESS THAN 30,000 MILES AND HAS BEEN IN THREE TIMES FOR THIS ISSUE. ONCE FORD CORRECTED THE ISSUE AND IT CAME BACK. WHEN IT CAME BACK WAS TOLD THERE ARE UPDATED PARTS HAVE BEEN WAITING FOR WELL OVER A MONTH WITH NO FEEDBACK FROM FORD. REACHED OUT YET AGAIN TO THEM AND WAS TOLD THAT I WOULD BE ESCALATED. MY CONCERN IS THAT THIS SAFETY ISSUE SHOULD HAVE ACTIVE MANAGEMENT AND COMMUNICATION FROM FORD AND IT DOES NOT. PEOPLE ARE TOLD THEY HAVE TO WAIT WITH NO UPDATE. NOW IT APPEARS I HAVE BEEN ESCALATED (WE SHALL SEE) BUT I AM CONCERNED FOR OTHERS THAT MAY NOT BE AWARE OF WHAT TO DO IN ORDER TO GET THIS ADDRESSED. CAN YOU REACH OUT TO FORD AND SEE HOW/WHAT THEIR PLAN IS TO COMMUNICATE AND SUPPORT IMPACTED PARTIES? ISSUE OCCURS WHEN DRIVING ANYTHING OVER 45 MPH AND TO RESOLVE YOU MUST SLOW TO BELOW 25 MPH. THINK OF THIS OCCURRING WHEN ON HIGHWAY AND HAVING LIMITED CONTROL OF A 1 TON TRUCK. ISSUE OCCURS AT RANDOM TIMES SO THERE IS NO WAY TO AVOID IT. OCCURRED MANY TIMES FIRST TIME WAS BACK IN EARLY 2019