NHTSA Complaint #11289908 — 2006 JEEP LIBERTY

TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, A POPPING NOISE WAS HEARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOLAND CHRYSLER JEEP DODGE RAM (973-298-5870, LOCATED AT 170 U S 22, SPRINGFIELD TOWNSHIP, NJ 07081) WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 06V288000 (SUSPENSION) AND COULD NOT BE REPAIRED AGAIN FOR FREE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000.