NHTSA Complaint #11289885 — 2011 MERCURY MILAN

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11289885
Vehicle	2011 MERCURY MILAN
Component	STEERING
Date of Incident	December 1, 2019
Date Filed	December 18, 2019
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

AS I WAS DRIVING A LOW TRACTION WARNING LIGHT CAME ON AND THEN THE STEERING BECAME IMPOSSIBLE WHILE PULLING INTO MY DRIVEWAY AND WENT THROUGH OUR GRASS LEAVING RUTS IN IT. APPARENTLY ONCE THE POWER STEERING WENT OUT AND A WARNING SIGN CAME ON IN VEHICLE IT NOW WILL NOT GO OFF AND ITS IMPOSSIBLE TO TURN. THERE IS A RECALL ON CERTAIN VIN CARS OF OUR MAKE, YEAR AND MODEL HOWEVER NOT SPECIFICALLY OURS. IT IS OBVIOUS IT IS DUE TO THE SAME FAULTY POWER STEERING COMPUTER THING.

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