NHTSA Complaint #11289881 — 2014 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG AND SERVICE AIR BAG WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE EXHIBITED DIFFICULTY STARTING AND EXPERIENCED ELECTRICAL SYSTEM FAILURE. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL DARKENED, THE RPMS PROVIDED INCORRECT READINGS, AND THE TURN SIGNALS FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY AND THE ALTERNATOR; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURES. THE CONTACT STATED THAT THE VEHICLE HAD FRONT VENTED HEATED SEATS AND SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBERS 15V465000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 103,000.