NHTSA Complaint #11289868 — 2020 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11289868
Vehicle	2020 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	November 19, 2019
Date Filed	December 18, 2019
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2020 HONDA PILOT. WHILE DRIVING OR IN PARK THE PROBLEMS COULD OCCUR 5 MPH OR 70 MPH, THE SPEEDOMETER, FUEL GAUGE, ODOMETER, RADIO AND NAVIGATION SCREEN TURNED BLACK. THE CONTACT HEARD AN ABNORMAL NOISE AND THE "NO AUDIO CONNECT" AND "CHECK TUNER" WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO POHANKA HONDA OF FREDERICKSBURG (LOCATED AT 60 S GATEWAY DR, FREDERICKSBURG, VA 22406, (540) 735-9100) WHERE IT WAS DIAGNOSED WITH SANDING WIRES. FOURTEEN MILES LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 200. *LN *DT*JB CONSUMER STATED THIS IS THE SAME PROBLEM THEY WERE EXPERIENCING WITH 2019 TOURING PILOT AND 2020 PILOT.*JB

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