NHTSA Complaint #11289534 — 2008 FORD EDGE

I HAD THE LIFT GATE OPEN LOADING GROCERIES AND IT ALL OF A SUDDEN RELEASED AND CAME DOWN AND STRIKING MY HEAD AND NECK AND I QUICKLY PUSHED IT BACK UP AND IT JUST DROPPED DOWN AGAIN BEFORE I COULD GET MYSELF CLEAR STRIKING ME AGAIN, IT GOT MY NECK AND SHOULDER. I TOOK IT TO DEALERSHIP AND WAS FIRST WAS TOLD IT WAS A PROBLEM FOR THE BODY SHOP, BUT THEY QUICKLY DETERMINED IT WAS AN ELECTRICAL PROBLEM. THE LIFT GATE IS VERY HEAVY AND I DO HAVE TO SEE A DOCTOR FOR THE PERSISTENT PAIN IN THE NECK AND SHOULDER. THE VEHICLE WAS STATIONARY IN THE PARKING LOT OF THE GROCERY STORE.THERE WASN'T A VEHICLE ACCIDENT BUT I DID RECEIVE AN INJURY TO MY NECK AND SHOULDER, EXTENT TO BE DETERMINED.*DT CONSUMER STATED WHEN DRIVING VEHICLE STARTS TO SHAKE. VEHICLE WAS TAKEN TO THE DEALER, PCM MELTED TWO IGNITON COILS AND NEW COMPUTER REPLACED.*JB