NHTSA Complaint #11289396 — 2018 NISSAN ROGUE

BOUGHT A NEW 2018 ROGUE SV ON 5/8/19 & HAVE HAD CONTINUOUS & UNFIXED PROBLEMS WITH IT. WITH 165 MILES ON THE CAR, I TOOK THIS ROGUE TO THE LEBRUN DEALERSHIP IN AUBURN, NY TO CORRECT 2 PROBLEMS: 1 WAS THE "REPEATED AND VERY NOTICEABLE VIBRATIONS IN THE STEERING WHEEL & BODY OF THE CAR." AND OTHER ELECTRICAL PROBLEMS. BROUGHT THE ROGUE BACK TO LEBRUN 5 MORE TIMES TO GET THESE NOTICEABLE VIBRATIONS CORRECTED. BOTH THE OWNER & NISSAN FACTORY REP.DROVE THE CAR AND BOTH AGREED THAT I HAD VIBRATIONS IN THE STEERING WHEEL, ETC. WHY? THEIR ANSWERS WERE: "IT HAS SOMETHING TO DO WITH THE TRANSMISSION." IF NISSAN KNOWS WHAT THE PROBLEM IS, WHY ARE THEY CONTINUING TO SELL THESE CARS WITH A KNOWN ENGINEERING DESIGNED-IN DEFECT? I ASKED FOR MY MONEY BACK BUT LEBRUN WON'T BECAUSE HE DIDN'T BUILD THE CAR. AND NISSAN? THEY TOO REFUSED & HONOR THEIR WARRANTIES AND PROMISES. I FIND THAT THE DEALERSHIP OWNER, NISSAN & THE FACTORY REP. TO BE CORRUPT AND UNETHICAL IN REFUSING TO LIVE UP TO THEIR PUBLISHED WARRANTIES AND PROMISES. THE FACT THAT NISSAN & LEBRUN HAVE KNOWN ABOUT THESE SEVERE VIBRATION PROBLEMS FOR YEARS & THE FACTORY REP. HAD "DETERMINED MY VEHICLE WAS OPERATING AS DESIGNED" IS UNTRUE. NISSAN HAS REFUSED TO FIX THIS ENGINEERING DESIGNED-IN FLAW IS TRULY UNACCEPTABLE & BORDERS ON THE CRIMINAL, ESPECIALLY FOR THE FACT THAT THEY'RE STILL THERE IN THE 2019 AND 2020 ROGUE MODELS. I DROVE A 2020 ROGUE WITH THE OWNER AND THE VIBRATIONS ARE STILL THERE. ALSO, THIS 2018 ROGUE HAS VARIOUS ELECTRICAL PROBLEMS, SUCH AS: IT KEPT, & STILL DOES AT TIMES, CHANGE MY SETTINGS FROM FM TO CD, XMRADIO TO AM, ETC.; KEEPS BLOWING A 20 AMP FUSE WHEN I TRIED TO INSTALL A MULTI-OUTLET DEVICE & PLUGGED IN A DASH CAM & A RADAR DETECTOR. ALSO, IF I JUST PLUG IN MY RADAR DETECTOR, SHUT OFF THE IGNITION & OPEN ANY DOOR, THE RADAR DETECTOR TURNS ON. ELECTRICAL PROBLEMS GALORE.