NHTSA Complaint #11289305 — 2012 VOLVO XC60

DURING RAIN, THE DRIVER'S SIDE OF THE WINDSHIELD LEAKS. WITH RESEARCH OF THE ISSUE, MANY PEOPLE HAVE COMPLAINED. THE PROBLEM IS PRESENT DUE TO A PRIMER ON THE GLASS THAT IS FAILING. THIS BLACK PRIMER IS APPLIED IN A THIN LAYER TO THE WINDSHIELD. THE ADHESIVE BEING USED BY VOLVO, REQUIRES THIS PRIMER PROMOTE A PROPER BOND BETWEEN THE GLASS AND THE ADHESIVE (POLYURETHANE). HOWEVER, THIS PRIMER IS SEPARATING FROM THE GLASS. THE BIGGEST CONCERN VOLVO OWNERS SHOULD BE AWARE OF IS NOT THE POTENTIAL OF A WATER LEAK. THE WINDSHIELD IS A STRUCTURAL COMPONENT OF THE VEHICLE. IF THE WINDSHIELD IS NOT BONDED TO THE VEHICLE PROPERLY IT WILL COMPROMISE THE SAFETY OF THE OCCUPANTS IN THE EVENT OF AN ACCIDENT. THE WINDSHIELD SUPPORTS THE AIRBAGS UPON DEPLOYMENT, CRUMPLE ZONE FUNCTION DURING A COLLISION, AND THE ROOF IN THE EVENT OF A ROLLOVER.