NHTSA Complaint #11289241 — 2019 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE BACKFIRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, WHICH MEANT THERE WAS REDUCED POWER. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO CAPE CORAL CHRYSLER DODGE JEEP RAM (2200 NE PINE ISLAND RD, CAPE CORAL, FL 33909) WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WITH A BURNING PLASTIC ODOR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED A SECOND TIME THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO ROGER DEAN CHEVROLET (101 SW PINE ISLAND RD, CAPE CORAL, FL 33991, (239) 74-3326) WHERE IT WAS DIAGNOSED THAT THE TURBO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.