NHTSA Complaint #11289236 — 2016 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11289236
Vehicle	2016 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	December 12, 2019
Date Filed	December 16, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DOORS LOCKS ARE FREEZING UP AND DOOR WILL NOT CLOSE ON MY 2016 F150. TRUCK HAVE BEEN SERVICED ON 12/6/18, 8/3/18, 4/13/18 AND I'M GOING TO BRING IT IN 12/19/19 FOR SERVICE FOR FROZEN DOOR LOCKS. MY VEHICLE STATIONARY AT WORK ON 12/15/19 AND I COULDN'T LOCK THE DOOR UNTIL 20MINUTES LATER. THEN 12/12/19 IN MORNING I WAS DRIVING AND THE DOOR WAS UNLOCK I PULLED OVER AND IT WOULDN'T LOCK SO MY WIFE HAD TO HOLD THE DOOR UNTIL I DROPPED HER OFF. THIS IS A MAJOR CONCERN WITH FORD. THIS IS A INCONVENIENCE FOR ME AND FORD SHOULD COMPENSATE ME FOR THIS ISSUE OR FORD SHOULD BUY THE CAR BACK BECAUSE SOMETHING IS WRONG WITH THE DOORS AND THIS IS A SAFETY CONCERN.

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