NHTSA Complaint #11289234 — 2016 FORD EXPLORER

WHEN TURNING THE STEERING WHEEL TO THE RIGHT THERE IS A DISTINCT CLUNKING SOUND. I HAVE READ MULTIPLE BLOGS WHERE MANY SIMILAR STORIES ARE BEING TOLD AND IT SEEMS THERE'S A DEFECT IN THE RACK AND PINION. OWNERS ARE SAYING THEIR VEHICLES WILL DRIFT IN THE LANE AND THE STEERING BECOMES LOOSE AND UNCONTROLLABLE. FORD DEALERS ARE CHARGING AT LEAST $2000.00 TO REPLACE THE PARTS CAUSING THIS EXTREME SAFETY ISSUE. I KNOW OF THE RECALL FOR THE REAR SUSPENSION BUT THIS IS VERY DIFFERENT. THIS NEEDS TO BE RECALLED AND FIXED NOW, WHO CAN AFFORD SUCH AN EXPENSIVE REPAIR ON SOMETHING THIS CRITICAL. FORD NEEDS TO STEP UP AND TAKE RESPONSIBILITY. MY VEHICLE HAS 65,000 MILES. THIS HAPPENS WHEN YOU TURN TO THE RIGHT AND I HEAR IT AT SLOW SPEEDS WHEN PARKING OR JUST RIGHT TURNS.