NHTSA Complaint #11289112 — 2018 JEEP WRANGLER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11289112
Vehicle 2018 JEEP WRANGLER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 50 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

HEAVY AMOUNT OF RUST THROUGHOUT THE BOTTOM OF THE VEHICLE. RUST IS LOCATED ON FRAME WELDS, SUSPENSION CONNECTION BRACKETS, AND AXEL COMPONENTS. PHOTOS WERE TAKEN 10 DAYS AFTER PURCHASING FROM THE DEALERSHIP. I TOOK THE JEEP BACK AND ASKED THEM TO MAKE SURE EVERYTHING WAS SAFE. THE DEALERSHIP LOOKED AT ME LIKE I WAS CRAZY AND SAID YEP THAT IS NORMAL TO HAVE RUST. I ASKED IT IS NORMAL TO HAVE THIS MUCH RUST ON A BRAND NEW CAR. THAT IS CRAZY. THE STEERING JERKS TO THE RIGHT AND LEFT CONSTANTLY AND YOU ARE ALWAYS HAVING TO FIGHT IT TO STAY IN A STRAIGHT LINE. I HAVE READ FROM OTHER REPORT THAT THIS HAS BECOME A COMMON PROBLEM FOR THIS MODEL YEAR. I HOPE THIS ISSUE WILL BE RESOLVED. I BOUGHT MY CAR ON 06/29/2019. THE PHOTOS THAT ARE ATTACHED FOR YOUR REVIEW WERE TAKEN ON 07/11/2019 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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