NHTSA Complaint #11288965 — 2014 CHEVROLET MALIBU

ON 11/19/19, I WAS DRIVING ON A SIDE STREET (25 MPH) WHEN THE REDUCED ENGINE POWER LIGHT CAME ON IN MY 2014 CHEVY MALIBU. THE CAR IS DRIVEABLE, BUT AT SPEEDS HIGHER THAN 35 MPH, THE REDUCED POWER IS NOTICEABLE. I IMMEDIATELY BROUGHT IT TO THE DEALERSHIP (MATTHEWS HARGREAVES CHEVROLET IN ROYAL OAK, MI) FOR REPAIR. THEY IDENTIFIED THE PROBLEM AS BEING THE ROCKER ARM SOLENOID VALVE, BUT THEY WERE UNABLE TO FIX IT BECAUSE GM IS NOT CURRENTLY MAKING THE PART AND IT IS UNAVAILABLE THROUGH AFTERMARKET. FOR NEARLY A MONTH, I HAVE BEEN STUCK WITH A CAR THAT IS ONLY BARELY USABLE. ON COLDER DAYS, MY CAR HAS A MORE DIFFICULT TIME WITH EVEN HANDLING LOW SPEEDS AND I'M TERRIFIED THAT IT'S GOING TO BECOME COMPLETELY INOPERABLE BEFORE THIS IS FIXED. THE DEALERSHIP I TOOK IT TO CURRENTLY HAS 6 VEHICLES WITH THE SAME PROBLEM, BUT ARE IN NON-DRIVEABLE CONDITION. THE DEALER HAS ALSO INFORMED ME THAT OVER 50 CARS AROUND THE COUNTRY ARE HAVING THE SAME PROBLEM. GM HAS BEEN CONTACTED ABOUT THE PROBLEM, BUT THEY HAVE REFUSED TO DO ANYTHING TO HELP DESPITE BEING AWARE THAT THIS IS A KNOWN ISSUE.