NHTSA Complaint #11288928 — 2012 SUBARU OUTBACK

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER issue reported to NHTSA

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Complaint Details

ODI Number 11288928
Vehicle 2012 SUBARU OUTBACK
Component POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident
Date Filed
Mileage 162,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH AND REDUCING THE SPEED TO 20 MPH, THE VEHICLE STALLED AND SHUT OFF. THE VEHICLE WAS TAKEN TO SUBARU OF GLENDALE (1308 S. BRAND BLVD, GLENDALE, CA) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 162,000.

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