NHTSA Complaint #11288927 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11288927
Vehicle	2018 JEEP COMPASS
Component	ENGINE
Date of Incident	February 1, 2019
Date Filed	December 13, 2019
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN MY VEHICLE HITS 47 MPH IT STARTS MAKING A VERY LOUD HUMMING NOISE COMING FROM THE ENGINE AREA. THE NOISE CONTINUES TO BE PERSISTENT UNTIL I SLOW DOWN TO LESS THAN 30 MPH. I HAVE TAKEN IT TO DEALERSHIP BUT JEEP DOESN'T KNOW HOW TO FIX IT. THEY SAY THEY HAVE BEEN WORKING ON A SOFTWARE UPDATE SINCE EARLY 2018. I'M NOT SURE IF IT'S DAMAGING MY VEHICLE BUT IT IS EXTREMELY LOUD.

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