NHTSA Complaint #11288778 — 2019 CHRYSLER PACIFICA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11288778
Vehicle	2019 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	December 8, 2019
Date Filed	December 12, 2019
Mileage	7,920 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

2019 CHRYSLER PACIFICA HYBRID MINIVAN FAILED TO START IN COLD WEATHER (BELOW 24F) 5 TIMES TO DATE. DEALERSHIP REPLACED THE 12V BATTERY SAYING THE ISSUE HAS BEEN FIXED. BUT AGAIN IN A COLD DAY WHEN WEATHER WAS 19F, THE MINIVAN DID NOT START AND SHOWED MANY ERRORS ON SCREEN. THE MINIVAN IS AT THE DEALERSHIP FOR THE SECOND TIME. LOOKS LIKE THIS IS A COMMON PROBLEM ACROSS MULTIPLE CUSTOMERS, PACIFICA FORUMS HAS FOLKS COMPLAINING ABOUT THE SAME ISSUE.

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