NHTSA Complaint #11288709 — 2016 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11288709
Vehicle	2016 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	August 17, 2019
Date Filed	December 12, 2019
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

THE TAILGATE IS NOT CLOSING OR OPENING PROPERLY. IT TOOK ME OVER 1.5 HRS TO GET THE DOOR COMPLETELY SHUT. I HAS HAPPENED A FEW OTHER TIMES AND I KNOW AM SCARED TO USE IT. I DON'T WANT TO BE STUCK WITH THE DOOR UNABLE TO SHUT, RESULTING IN MY BATTERY BEING DRAINED & GETTING STUCK SOMEWHERE BECAUSE THE TAILGATE WON'T SHUT. I LOOKED ONLINE AND IT SEEMS I AM NOT AT ALL THE ONLY PERSON WHO HAS HAD THIS ISSUE!

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