NHTSA Complaint #11288635 — 2018 HONDA CR-V

I OWN A 2018 CRV PURCHASED NEW IN AUGUST 2018. WHILE SITTING AT A STOP LIGHT ON A SLIGHTLY DRIZZLY, APPROXIMATELY 45-ISH DEGREE MORNING THIS WEEK, I HEARD A LOUD BANG/EXPLOSION FOLLOWED BY A SLIGHT CRACKLING NOISE RIGHT OVER MY HEAD. I IMMEDIATELY PULLED MY SUNROOF SHADE SHUT AND WHEN I ARRIVED AT WORK (ABOUT A 1/2 MILE DOWN THE ROAD), I DISCOVERED THAT MY SUNROOF HAD COMPLETELY SHATTERED. BECAUSE I PULLED THE SHADE CLOSED, THE GLASS DID NOT FALL IN TO THE VEHICLE SO THERE WAS NO INJURY SUSTAINED. MY ROUTE IS ONE I DO DAILY AND DOES NOT INCLUDE AN OVERPASS OR OVERHANGS. THERE WAS NO INDICATION THAT ANYTHING HAD BEEN THROWN/FALLEN ON MY ROOF. THERE IS NO OTHER DAMAGE TO THE BODY/ROOF. I BELIEVE THE SUNROOF SPONTANEOUSLY SHATTERED. WHEN I SPOKE WITH MY HONDA DEALER'S SERVICE DEPARTMENT, THEY TRANSFERRED ME TO AN OUTSIDE BODY SHOP TO REPAIR OUT OF POCKET. WHEN I SPOKE TO THE DEALER'S FINANCE OFFICE ABOUT MY WARRANTY, THEY INFORMED ME THAT NO GLASS REPAIR IS COVERED UNDER MY WARRANTY OR EXTENDED WARRANTY AND THAT I NEEDED TO SUBMIT UNDER MY COMPREHENSIVE CAR INSURANCE. MY INSURANCE DID ULTIMATELY COVER THE DAMAGE ALTHOUGH THEY WERE RELUCTANT AS THEY FELT IT WAS A MANUFACTURERS DEFECT.