NHTSA Complaint #11635227 — 2018 HONDA CR-V

The harness inside the left hand side back door was crushed and shorted thereby autolock not functioning. After discussions with dealer and Honda US HQ they would not cover any portion of $530 bill to replaced crush harness cable that is inside the door, Even though nobody has access to this wire as it is inside the door. The only reason why it would be crushed is due to poor or incorrect assembly during manufacturing and over time it shorted out causing the autolock to stop. The only thing that is visible is the black tube that routes the wiring from door frame to inside the door. The problem is crushed wire inside door. On a door that is hardly used (left hand passenger side behind driver door). Due to safety issue, car was repaired at Madison Honda at Madison, NJ for $530+tax. This is an unreasonable repair expense to consumer.