NHTSA Complaint #11288622 — 2011 DODGE DURANGO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11288622
Vehicle	2011 DODGE DURANGO
Component	SERVICE BRAKES
Date of Incident	September 21, 2019
Date Filed	December 12, 2019
Mileage	260,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

THE EMERGENCY BRAKE CABLE SIMPLY BROKE UPON REGULAR DEPLOYMENT. THE FAILURE HAPPENED ON A LOW GRADE HILL, NOT A STEEP HILL. THE DEALERSHIP, KING'S DODGE, CINCINNATI, REPORTED THE CAUSE OF FAILURE WAS WEATHER CORROSION TO THE COMPONENTS. THE ESTIMATE TO REPAIR IT WAS VERY EXPENSIVE. I'VE NEVER HAD AN EMERGENCY BRAKE FAIL ON ANY OF MY PREVIOUS DODGE VEHICLES.

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