NHTSA Complaint #11288492 — 2011 TOYOTA HIGHLANDER
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11288492 |
| Vehicle | 2011 TOYOTA HIGHLANDER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 158,298 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
DRIVING ON A CITY STREET AT ABOUT 35 MILES PER HOUR I WAS HEADING HOME WITH MY KIDS (5 Y.O. AND 7 Y.O.) WHEN THE VEHICLE DECELERATED AND LOST POWER WHILE I WAS DRIVING IN TRAFFIC, I WAS FORTUNATE THAT THE CARE ROLLED LONG ENOUGH TO PULL OVER TO A SAFE SPOT WITH MY CHILDREN AND CALL FOR A TOW. LIGHTS THAT CAME ON CHECK HYBRID SYSTEM, CHECK BRAKE SYSTEM, CHECK 4WD SYSTEM, AND THE CHECK ENGINE LIGHT CAME ON. AFTER THE VEHICLE WAS INSPECTED AT TOYOTA OF CERRITOS I WAS INFORMED THAT THE MASTER MECHANIC HAD TO PLACE A TICKET WITH TOYOTA MOTOR COMPANY TO FIGURE OUT THE ISSUE DUE TO ALL THE CODES THAT WERE LOGGED AFTER THE DIAGNOSTIC. TOYOTA MOTOR INFORMED MECHANIC IT WAS HYBRID INVERTER FAILURE. THIS COULD OF BEEN A HORRIBLE SITUATION HAD I BEEN DRIVING ON THE FREEWAY AND MY CAR SUDDENLY STOPPED FUNCTION LIKE IT DID ON THE EVENING OF 11/05/2019.
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