NHTSA Complaint #11288414 — 2015 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11288414
Vehicle 2015 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I RECEIVED A SAFETY RECALL NOTICE ON 12/4/19 FROM FCA US. IT STATES THERE MAY BE A PROBLEM WITH THE EGR COOLER WHICH MAY RESULT IN A FIRE AND RISK OF INJURY/PROPERTY DAMAGE. PER FCS RECALL "THE REMEDY FOR THIS CONDITION IS NOT CURRENTLY AVAILABLE" I DON'T LIKE THE IDEA OR DO I WANT TO TAKE A CHANCE THAT THIS FIRE COULD HAPPEN TO ME AND MY FAMILY AS I OPERATE THIS VEHICLE. THE RISK IS TO GREAT. FCA SHOULD BE REQUIRED TO PROVIDE ME WITH A NO CHARGE COMPARABLE VEHICLE UNTIL THE PARTS ARE AVAILABLE AND REPAIR COMPLETE. AGAIN, I DO NOT WANT TO DRIVE AROUND IN A POTENTIAL FIRE BOMB. KNOWINGLY DRIVING THIS VEHICLE COULD INJURY/KILL ME, FAMILY, AND OTHERS ON THE ROAD.. I HAVE NO OTHER CHOICE BUT TO DRIVE THIS VEHICLE UNTIL FIXED AS I HAVE NO OTHER TRUCK OPTION. PLEASE DO SOMETHING. THERE ARE THOUSANDS OF THESE VEHICLES ON THE ROAD AND FIRES ARE OCCURRING RELATED TO THIS DEFECT. FCA IS TO BIG FOR ME TO GO AFTER AS AN INDIVIDUAL AND THAT IS WHY I'M REACHING OUT TO NHTSA FOR HELP. THANK YOU.

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