NHTSA Complaint #11288370 — 2012 CHRYSLER 300

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11288370
Vehicle 2012 CHRYSLER 300
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 101,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I RECENTLY RAN INTO SOME MECHANICAL ISSUES THAT HAVE CONCERNED ME. I WAS DRIVING MY VEHICLE OCTOBER 9TH 2019 ON THE HIGHWAY WITH AN AVERAGE SPEED OF 70MPH 'SPEED LIMIT' AND WITHOUT ANY WARNING THE VEHICLE CUT OFF WHILE STILL IN MOTION. THERE WERE NO WARNING LIGHTS OR ANY INDICATION THAT I WAS HAVING ANY ISSUES MECHANICALLY. I WAS ABLE TO PULL OVER SAFELY AND THE VEHICLE WOULD NOT START. AFTER 15-20 MINUTES ON THE SIDE OF THE ROAD AND A FEW PHONE CALLS TO A TOWING COMPANY I TRIED TO START THE VEHICLE AND IT STARTED RIGHT UP. I CONTACTED THE NEAREST DEALER TO ME 'ROCKY MOUNT CHRYSLER DODGE JEEP RAM FIAT, LOCATED AT 1340 S WESLEYAN BLVD, ROCKY MOUNT, NC 27803 AT PHONE NUMBER 252-977-1340'. I WAS TOLD BY THE SERVICE MANAGER MY VEHICLE HAD ALREADY HAD THE RECALL FOR THE ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR COMPLETED AND THERE SHOULD NOT BE ANY PROBLEMS. THIS WAS EVEN AFTER STATING THE ISSUE WHICH I CAUSED ME TO BE ON THE SIDE OF THE ROAD. BELIEVING THE RECALL ACTUALLY FIXED THE PROBLEM THE FIRST TIME THEN WHY AM I NOW/STILL HAVING THE SAME PROBLEMS AS LISTED WITH THE RECALL, ELECTRICAL SYSTEM: ALTERNATOR/GENERATOR/REGULATOR.

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