NHTSA Complaint #11288355 — 2015 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11288355
Vehicle	2015 KIA OPTIMA
Component	ENGINE
Date of Incident	December 11, 2019
Date Filed	December 11, 2019
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I STARTED HAVING ISSUES WITH MY VEHICLE IN OCTOBER 2019, I TRIED TO REACH OUT TO KIA DEALERSHIPS, WITH NO HELP. I KEPT BEING TOLD THERE WERE NO RECALLS ON MY CAR AND THAT I DID NOT NEED TO BE CONCERNED. MY CAR FINALLY STOPPED WORKING, IT JUST WOULD NOT DRIVE. IT WAS JUMPING FROM 0-7000 RPMS AND THEN FLYING FORWARD BEFORE IT STOPPED WORKING ALTOGETHER. AROUND THE MOMENT IT STOPPED DRIVING IT STARTED SMOKING AND I JUST PULLED OVER AND TURNED IT OFF AND THEN IT WOULDN'T EVEN GO INTO NEUTRAL FOR A TOW TRUCK. I PLACED A BRAND NEW TRANSMISSION INTO MY CAR EVEN WHILE MAKING A CAR PAYMENT ON IT ON NOVEMBER 23RD 2019, IT IS NOW DECEMBER 11, 2019 AND I HAVE ONLY DRIVEN IT 302 MILES AND I AM HAVING THE SAME ISSUES ON IT. WHEN I CALL KIA I AM TOLD THAT THERE ISN'T ANYTHING THEY CAN DO TO FIX THE VEHICLE AND THAT I NEED TO HAVE IT DIAGNOSED AGAIN FOR A CHARGE OF 170.00. I AM NOW WAY UPSIDE DOWN ON THE VEHICLE AND AM CONTINUING TO HAVE ISSUE AFTER ISSUE WITH IT. I DO NOT RECOMMEND THIS CAR. I HAVE TWO SMALL CHILDREN AND I HAVE TO HAVE A VEHICLE BUT I WILL NOT KEEP PAYING TO HAVE THINGS FIXED THAT SHOULD NOT BE AN ISSUE ON A LESS THAN FIVE YEAR OLD CAR!!!!!

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