NHTSA Complaint #11288349 — 2015 LAND ROVER RANGE ROVER

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO LAND ROVER SCARBOROUGH (371 US-1, SCARBOROUGH, ME 04074, (207) 883-0161) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX] AND THE MANUFACTURER OFFERED 80% ASSISTANCE TOWARD THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR