NHTSA Complaint #11288340 — 2014 FORD TRANSIT CONNECT POWER TRAIN

Complaint Details

ODI Number	11288340
Vehicle	2014 FORD TRANSIT CONNECT
Component	POWER TRAIN
Date of Incident	November 13, 2019
Date Filed	December 11, 2019
Mileage	76,280 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

AT 76K MILES THE TRANSMISSION BEGAN SLIPPING AND MISSING SHIFTS FROM BOTH REVERSE AND DRIVE SELECTIONS, EITHER HOT OR COLD. 1ST AND 2ND GEAR ARE WHERE THIS ISSUE IS MOST ACUTE. IT OCCURS WHEN ACCELERATING FROM A STOP AND ALSO WHEN DECELERATING. GATOR FORD STATED TRANSMISSION NEEDED TO BE REPLACED AT CONSIDERABLE COST. ALSO STATED FLUID WAS BURNT AND METAL FOUND IN PAN. ALL SERVICE WITH EXCEPTION OF LAST OIL CHANGE WAS CONDUCTED AT DEALER SINCE PURCHASED NEW. AT NO TIME WERE WE INFORMED OF ANY TRANSMISSION FLUID BREAK DOWN. DEALER PROVIDED LIST OF FAULT CODES WHICH DID NOT TRIGGER DASH INDICATOR OF ANY KIND.

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