NHTSA Complaint #11288337 — 2015 RAM 1500

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STARTED TO MAKE A CLICKING NOISE. THE CONTACT PULLED OVER IN A PARKING LOT AS WHITE SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO COMMUNITY CHRYSLER DODGE (2200 S WALNUT ST, BLOOMINGTON, IN 47401) WHERE IT REMAINED SINCE JULY 23, 2019 UNTIL NOW. THE DEALER DETERMINED THAT THE EGR WAS BURNED AND ALSO HAD A BAD TURBO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY EASTGATE CHRYSLER RAM (500 N SHADELAND AVE, INDIANAPOLIS, IN 46219) ON NOVEMBER 26, 2019 WHERE THEY REPLACED ALL THE ELECTRICAL WIRING (41 WIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HIRE AN ATTORNEY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.