NHTSA Complaint #11288237 — 2015 FORD FLEX

I WAS DRIVING MY 2015 FORD FLEX AND I MADE A RIGHT TURN GOING LESS THAN 5MPH. ONCE I STRAIGHTENED OUT MY STEERING WHEEL, ALL WITHIN 2 SECONDS, I SUDDENLY HEARD A GRINDING NOISE THEN MY REAR TIRE BENT OUTWARD AT AN ANGLE. I WAS TOLD BY THE REPAIR SHOP THAT IF I WAS GOING AT LEAST 25MPH, THE WHOLE TIRE WOULD OF FLOWN OUT AND CAUSED WORSE INJURY. THE REPAIR SHOP INFORMED ME THAT THE REAR LEFT TOE LINK IS GOING BAD AS WELL AND IT LOOKS LIKE THIS IS POSSIBLY BE A DEFECTED PART FORD IS USING. FORD IS REFUSING TO HELP OR CARE ABOUT THIS PROBLEM. THERE WAS NO WARNING THAT THE PART WAS BAD AND THE CAR NEVER DROVE BAD. THIS ALL HAPPENED OUT OF NO WHERE. THIS IS VERY UNSAFE AND NEEDS TO BE INVESTIGATED. THIS PART WAS RECALLED IN CANADA IN JUNE 2019. IT NEEDS TO BE RECALLED IN USA AS WELL.