NHTSA Complaint #11288144 — 2016 VOLKSWAGEN TOUAREG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11288144
Vehicle	2016 VOLKSWAGEN TOUAREG
Component	ENGINE
Date of Incident	December 10, 2019
Date Filed	December 10, 2019
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

FAULTY AIR INTAKE SYSTEM ALLOWS WATER TO BE INGESTED. AIR FILTER BECOMES SOAKED WITH WATER, AND WILL ULTIMATELY FAIL IF LEFT UNCHECKED. BITS OF SOGGY FILTER MEDIA WILL DAMAGE TURBOCHARGER AND POSSIBLY RECIPROCATING COMPONENTS REQUIRING ENGINE REPLACEMENT. ENGINE CAN FAIL AT ANY TIME WITHOUT WARNING, CAUSING AN UNSAFE CONDITION. WATER INGESTION CAN OCCUR WITH VEHICLE STATIONARY OR BEING DRIVEN IN WET CONDITIONS. THIS IS OCCURING IN LIGHT RAIN, AND VEHICLE HAS NOT BEEN DRIVEN THROUGH STANDING WATER.

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