NHTSA Complaint #11288135 — 2018 JEEP RENEGADE

TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. THE CONTACT STATED THAT THE OIL IN THE VEHICLE ONLY LASTED 200 MILES. WHILE DRIVING, THE VEHICLE SHOOK, LOST ELECTRICAL POWER, AND STALLED. THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, A GRINDING NOISE OCCURRED. IN ADDITION, THE INSTRUMENT PANEL INDICATED TO "STEP ON BRAKE, PRESS THE START BUTTON". THE CONTACT DID AS INSTRUCTED AND THE VEHICLE WAS ABLE TO DRIVE NORMALLY; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. FURTHERMORE, WHEN THE VEHICLE WAS TURNED OFF, THE RADIO REMAINED ON INTERMITTENTLY. THE VEHICLE WAS TAKEN TO MOTOR WORLD CHRYSLER DODGE JEEP RAM (150 MOTORWORLD DR, WILKES-BARRE, PA 18702, (888) 459-2493) AND WAS INFORMED THAT AN OIL CHANGE AND OIL CONSUMPTION TEST WERE NEEDED. THE OIL WAS CHANGED. THE DEALER COULD NOT LOCATE A FAILURE WITH THE RADIO. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 71429369. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.