NHTSA Complaint #11288018 — 2010 AUDI Q5

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11288018
Vehicle	2010 AUDI Q5
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 4, 2019
Date Filed	December 9, 2019
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

TL* THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT NOTICED A FUEL ODOR INSIDE THE VEHICLE AFTER IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE) AT INSKIP'S WARWICK AUTOMALL (1515 BALD HILL RD, WARWICK, RI 02886). THE VEHICLE WAS TOWED TO AUDI NATICK (549 WORCESTER ST, NATICK, MA 01760) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THE RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED PER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

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