NHTSA Complaint #11287796 — 2019 TOYOTA RAV4

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11287796
Vehicle	2019 TOYOTA RAV4
Component	VISIBILITY/WIPER
Date of Incident	December 5, 2019
Date Filed	December 8, 2019
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I JUST BOUGHT A NEW 2019 RAV4. WHILE DRIVING, I NOTICED THAT THE DRIVER-SIDE SIDE MIRROR (ON THE LEFT SIDE) APPEARS TO BE DISTORTING OR STRANGELY MAGNIFYING THE OBJECTS. I AM NOT SURE IF THIS IS A "FEATURE", BUT IT TAKES SOME TIME FOR MY EYES TO ADJUST FROM LOOKING AT THE ROAD IN FRONT TO THE SIDE MIRROR BECAUSE THE FOCUS SEEMS TO BE OFF. IN FACT, AFTER A HALF HOUR OF DRIVING MY WIFE HAD A HEADACHE FROM GLANCING AT THE MIRROR. WE HAVE NOT EXPERIENCED ANYTHING LIKE THIS IN ANY OTHER CAR. ADDITIONALLY, WHILE DRIVING, THE MIRROR TENDS TO VIBRATE A LOT, MAKING IT EVEN MORE DIFFICULT TO LOOK INTO COMBINED WITH THE DISTORTED IMAGE.

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