NHTSA Complaint #11447103 — 2019 TOYOTA RAV4

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11447103
Vehicle 2019 TOYOTA RAV4
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

The Panoramic Sunroof spontaneously exploded while driving on the freeway. There was no impact point and the glass is bowed outward. When it exploded it was a very load pop and pressure feeling that made everyone's ears ring. About 2 seconds later small glass particles and glass dust fell down on the driver and passenger. This was reported to insurance company and taken to independent service center for estimate and repair. There were no warning lights or prior issues. The sun roof was in perfect working order and the vehicle has less than 25,000 miles on it. Driving context - 10:30 PM, light rain, outside temp was 38degrees, inside car temp set at 72 with heater on, sunshade was back, radio off, very little traffic on freeway with no road disturbances.

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