NHTSA Complaint #11287775 — 2016 FORD FUSION

WHILE DRIVING THE CAR ON BOTH THE HIGHWAY AND ON CITY STREETS THE STEERING LOCKED AND THE POWER ASSIST QUIT. THE MIL TRACTION CONTROL SYMBOL LIT AND THE WARNING CENTER SAID IT WAS DISABLED. THE MIL STEERING ASSIST CONTROL SYMBOL LIT AND THE WARNING CENTER SAID IT WAS DISABLED. IN BOTH DRIVING INSTANCES THE STEERING WHEEL WAS BEING TURNED FROM MODERATE (INTERSTATE HIGHWAY SPEED) TURNING TO SHARP TURNING (CITY STREET SPEED). IN BOTH INSTANCES I WAS ABLE TO AVOID HITTING CLOSE, SURROUNDING VEHICLES AND IN THE CASE OF THE CITY OCCURRENCE, PEDESTRIANS. IN BOTH INSTANCES I PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE AND ACCESSORIES. I WAITED ABOUT A MINUTE AND PERFORMED AN ENGINE RE-START. THE MIL'S WERE NOT LIT AND THE POWER STEERING ASSIST RETURNED. IN BOTH INSTANCES THE SAME CONDITION APPEARED ABOUT 20 MINUTES LATER, AND A ENGINE STOP/RE-START HAD TO BE PERFORMED. I HAVE INCLUDED PHOTOS OF THE DASHBOARD INFORMATION CENTER. THIS IS A 2016 FUSION WITH 65,000 MILES AND I BELIEVE THERE IS AN ELECTRICAL PROBLEM WITH THE STEERING RACK.