NHTSA Complaint #11287605 — 2014 CHEVROLET IMPALA AIR BAGS

Complaint Details

ODI Number	11287605
Vehicle	2014 CHEVROLET IMPALA
Component	AIR BAGS
Date of Incident	October 12, 2019
Date Filed	December 7, 2019
Mileage	245,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS DRIVING ON A RESIDENTIAL STREET, GOING NO MORE THAN 25 MPH WITH MY TWO TWO YEAR OLDS IN THEIR CAR SEATS BEHIND ME. SUDDENLY AND SIMULTANEOUSLY, ALL FOUR OF THE SIDE AIRBAGS DEPLOYED (FRONT AND BACK), KNOCKING MY GIRLS SEATS TOGETHER, THE FRONT RIGHT SIDE OF THE CAR DROPPED DOWN AND STARTED GRINDING ON THE WHEEL. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD THANKFULLY. I TURNED THE CAR OFF, AND WHEN I GOT OUT TO LOOK AT THE FRONT, THE CAR DOOR SHUT, AND FOR THE FIRST TIME, AUTOMATICALLY LOCKED ME OUT, MY KIDS INSIDE, WITH ITS OWN KEY AND MY PURSE AS WELL.

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