NHTSA Complaint #11287522 — 2017 FORD EXPLORER
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11287522 |
| Vehicle | 2017 FORD EXPLORER |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V435000 (SUSPENSION) AND 19V651000 (SEATS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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