NHTSA Complaint #11287492 — 2011 JAGUAR XF

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11287492
Vehicle	2011 JAGUAR XF
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 4, 2019
Date Filed	December 6, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VEHICLE DIED WHILE DRIVING AND WILL NOT TURN OVER. THIS HAPPENED A FEW TIMES BEFORE. MY MECHANIC TELLS ME THAT IT IS THE FUEL PUMP AND THAT THEY WERE ABLE TO START THE CAR BY BANGING UNDER THE CAR NEAR THE FUEL PUMP LOCATION. JAGUAR HAS A RECALL ON THE FUEL PUMP RELAY FOR MY CAR YEAR AND ENGINE, BUT THE JAGUAR NATIONAL HEADQUARTERS SAYS THAT IT DOESN'T APPLY TO MY VEHICLE. SEEMS LIKE A SIMILAR PROBLEM THAT SHOULD BE COVERED BY THEM.

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