NHTSA Complaint #11287454 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11287454
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	December 2, 2019
Date Filed	December 6, 2019
Mileage	71,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

DRIVING FORD FOCUS ON HIGHWAY AT ROUGHLY 70 MPH. CAR DASH GAVE ERROR SAYING TRANSMISSION MALFUNCTION WHILE DRIVING. AFTER ERROR CAME UP WHILE DRIVING, WHEN I HIT THE GAS PEDAL, NOTHING HAPPENED AND I LOST ALL ACCELERATION CONTROL OF VEHICLE. I HAD TO COAST TO SIDE OF HIGHWAY. TURNED OFF CAR LET IT SIT ON HIGHWAY SHOULDER. WHEN RESTARTED, THE CAR MOVED BUT DID NOT ACCELERATE WHEN I HIT THE GAS. TOOK CAR TO FORD SERVICE CENTER WHERE THEY SAID ISSUE WAS WITH TCM AND CLUTCH WHICH CAUSED THE CAR TO GO INTO A NEUTRAL STATE WHILE DRIVING.

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