NHTSA Complaint #11287225 — 2011 SUBARU OUTBACK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11287225
Vehicle 2011 SUBARU OUTBACK
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

MY VEHICLE ACCUMULATES A LOT OF HIGHWAY MILES. THESE ARE EASY AND UNSTRENUOUS TO AND FROM WORK. OVER THE PAST 3 MONTHS I HAD MY VEHICLE MISDIAGNOSED THREE TIMES WHEN I WAS COMPLAINING OF TRANSMISSION PROBLEMS. AS I HAVE JUST BROKEN 125,000 MILES MY VEHICLE GETS DIAGNOSED WITH NEEDING A NEW HEAD GASKET AND A NEW TRANSMISSION. COSTING EASILY MORE THAN THE VEHICLE IS WORTH. SUBARU IT NOT WILLING TO BACK THEIR VEHICLES. THE VEHICLE SHOULD BE LASTING WELL PAST 125,000 WITHOUT MAJOR MECHANICAL PROBLEMS LIKE THESE THAT COULD HAVE ENDED IN SERIOUS INJURY. AT THIS POINT NOTHING HAS BEEN DONE TO RECTIFY WHAT COULD HAVE BEEN AN UNSAFE SITUATION HAD I NOT CONTINUALLY PROMPTED THEM TO PROPERLY DIAGNOSE THE PROBLEM. AT THIS TIME MY VEHICLE IS UNSAFE TO DRIVE AND HAS BEEN OVER THE PAST FEW MONTHS DUE TO THESE ISSUES.

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