NHTSA Complaint #11286871 — 2014 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED, THE CHECK ENGINE INDICATOR FLASHED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY MAPLE HILL HYUNDAI (5622 W MAIN, KALAMAZOO, MI 49009) IN MARCH OF 2017 FOR A SOFTWARE UPDATE FOR THE ENGINE. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DETERMINED THAT A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND A COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.