NHTSA Complaint #11286846 — 2013 FORD C-MAX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11286846
Vehicle	2013 FORD C-MAX
Component	STRUCTURE:BODY
Date of Incident	November 1, 2019
Date Filed	December 4, 2019
Mileage	53,086 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE INNER DOOR PANEL ON BOTH REAR DOORS WARPS AND STICKS TO THE BOTTOM OF THE DOOR FRAME MAKING IT IMPOSSIBLE TO OPEN THE REAR DOORS. THE ONLY OPTION FROM FORD WAS TO REPLACE BOTH DOOR PANELS WHICH COST $400 EACH + LABOR. FORD IS AWARE OF THIS ISSUE SPECIFICALLY ON THE 2013 MODEL BUT HAS NOT ISSUED A RECALL.

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