NHTSA Complaint #11286699 — 2006 TOYOTA 4RUNNER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11286699
Vehicle 2006 TOYOTA 4RUNNER
Component SUSPENSION
Date of Incident
Date Filed
Mileage 139,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

HI, I AM WRITING THIS LETTER IN REGARDS TO THE POTENTIAL RECALL OF THE TOYOTA 4RUNNER ROTTING FRAMES. I PURCHASED A BEAUTIFUL 2006 TOYOTA 4RUNNER SPORT IN OCT OF 2018 THIS SUV HAD LESS THAN 130,000 MILES, THE BODY AND INTERIOR ARE IN IMMACULATE CONDITION' I LOVED IT. THEN A FEW WEEKS LATER I TAKE IT TO A SHOP TO HAVE THE SWAY BAR BUSHINGS DONE AND FIND OUT FROM THAT SHOP THAT THE FRAME IS OVERLY RUSTED THEY STATED TOYOTA HAS A RECALL ON RUSTED FRAMES AND TELLS ME TO GO TO A TOYOTA SERVICE CENTER AND LOOK INTO IT, SO I DID THE FOLLOWING DAY AND THEY TOLD ME THEY RECALLED THE TUNDRA, SEQUOIA AND THE TACOMA BUT HAVEN'T RECALLED THE 4RUNNER THE TOYOTA SERVICE ADVISOR TOLD ME THAT HE HAD A FLOOD OF 4RUNNER OWNERS BRINGING THEIR SUVS TO BE INSPECTED AND SOME WERE SO SEVERE AND THE 4RUNNERS SHOULD HAVE BEEN INCLUDED' HE RECOMMENDED THAT WE UNDERCOAT IT UNTIL A RECALL HAPPENS, SO MY HUSBAND TAKES IT AND SPENDS ABOUT 250.00 AND UNDERCOATS THE WHOLE UNDERNEATH. NOW IT HAS BEEN A YEAR OF OWNERSHIP AND WE BROUGHT OUR 4RUNNER TO A SHOP TO HAVE SOME SHOCK AND STRUT WORK DONE AND THEY INFORMED ME THAT THE FRAME IS OVERLY RUSTED AGAIN AND THE UNDERCOAT HAS WORN OFF AND NOW THERE ARE SEVERE CRACKS IN THE FRONT AND THE REAR OF OUR FRAME, I AM TOTALLY SICKENED AND AFRAID TO DRIVE THIS NOW. BEFORE BUYING THIS 4RUNNER I DID RESEARCH AND WAS LOOKING FOR A TOP RATED SUV THAT WAS RELIABLE AND SAFE IN AN ACCIDENT AND THE 4RUNNER WAS THERE' NOW LOOK WHAT I HAVE A VERY UNSAFE CAR NOT ONLY FOR ME BUT ALSO MY FAMILY AND TO OTHER FAMILIES THAT ARE OUT ON THE ROAD. I PURCHASED THIS SUV FOR 8,700.00 USING UP YEARS OF MONEY SAVED AND NOW IM FINDING OUT THAT I WILL NEED TO BRING IT INTO A FRAME SHOP FOR EITHER WELDING AND OR POSSIBLE FRAME REPLACEMENT.

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