NHTSA Complaint #11286654 — 2016 FORD ESCAPE
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11286654 |
| Vehicle | 2016 FORD ESCAPE |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | 45,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
THE HEATED SEAT MECHANISM STOPPED WORKING ON THE FRONT PASSENGER SEAT. A BURN MARK APPEARED ON THE BACK PORTION OF THE SEAT. ACCORDING TO THE FORD DEALER WHERE IN TOOK THE CAR FOR SEAT REPAIR, THERE WAS AN ELECTRICAL SHORT WHICH CAUSED THE BURN. THIS COULD HAVE CAUSED A FIRE BUT LUCKILY IT WAS NOTICED RIGHT AWAY AND WE TOOK THE CAR IN FOR A COSTLY REPLACEMENT.
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