NHTSA Complaint #11286472 — 2013 CHEVROLET CRUZE

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, HE HEARD A CLICKING NOISE COMING FROM THE VEHICLE AND IT FAILED TO START WITHOUT WARNING. THE CONTACT HAD TO JUMPSTART THE BATTERY IN ORDER FOR THE VEHICLE TO START AND RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO KLEIN AUTO (111 W MADISON ST, CLINTONVILLE, WI 54929, (715) 823-2135), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN ELECTRICAL SYSTEM FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.