NHTSA Complaint #11286339 — 2000 FORD WINDSTAR

THE STEERING STARTED TO FAIL TO RETURN TO NORMAL POSITION. I HAD THE ORIGINAL RECALL BRACKET PUT ON MY VEHICLE AS CAN BE SEEN IN THE PHOTO BUT THIS DID NOT ACTUALLY MAKE THE STEERING ARM ANY BETTER AND PROBABLY MADE IT WORSE BY ALLOWING THE BRACKET TO COLLECT ROAD SALT. FORD AS BEEN EVASIVE TOWARD PROVIDING ANY HELP. I BELIEVE THAT FORD'S EVASIVENESS IS RESULT OF THE PREVIOUS ATTEMPTED FIX WHICH WAS UNPRODUCTIVE AND SHOULD HAVE BEEN ENGINEERED TO HAVE BEEN ACTUALLY EFFECTIVE IN TERMS OF THE STEERING ARM. I BELIEVE RECALLS EA10007 AND PE10026 MAY PROVIDE SOME GUIDANCE. I AM AWAITING ADVICE ON WHAT TO DO WITH MY VEHICLE THAT IS UNSAFE TO DRIVE AND PROBABLY NOT COST WORTHY TO FIX.