NHTSA Complaint #11286280 — 2009 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11286280
Vehicle 2009 DODGE JOURNEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 170,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWICE IN THE LAST TWO MONTHS, AND IT HAD BEEN THERE ABOUT A WEEK EACH TIME AND THEY STILL DON'T KNOW WHAT IS WRONG WITH MY VEHICLE. I SUBMITTED A COMPLAINT A COUPLE OF MONTHS AGO AND NEVER HEARD ANYTHING BACK. WHEN THE TEMPERATURE GETS BELOW 45 DEGREES FAHRENHEIT MY CAR GOES HAYWIRE. ALL WARNING LIGHTS ARE ON, SPEEDOMETER AND UCONNECT SCREEN WON'T WORK, WIPER BLADES ARE ON AND UNABLE TO TURN OFF, MY HEADLIGHTS ARE ON BUT THE CONTROLS WON'T WORK AND MY BRIGHTS WON'T WORK. THE DEALERSHIP WANTED 1600 BECAUSE THE 'THINK IT IS THE TIPM' BUT ARE UNSURE. WELL I CHANGED THE TIPM MYSELF FOR $330 AND IT IS STILL DOING IT. I CAN AT LEAST RETURN THE ONE I BOUGHT AND AM ONLY OUT $85 WHICH IS BETTER THAN PAYING $1600 FOR THEM TO TELL ME IT DIDN'T WORK. I HAVE NO IDEA WHAT TO DO ASIDE FROM SELLING THE VEHICLE, BUT THEN THE PROBLEM WOULD JUST CHANGE HANDS. THE DEALERSHIP DOESN'T KNOW HOW TO DIAGNOSE THIS PROBLEM, AND EVERY TIME I TAKE IT THERE I'M OUT $100 AND NOWHERE CLOSER TO KNOWING WHAT THE PROBLEM IS OR HOW TO FIX IT. I CAN'T BE THE ONLY ONE HAVING THIS PROBLEM, AND WOULD LIKE AN INVESTIGATION INTO WHAT IS CAUSING IT BECAUSE EVERY TIME THE WEATHER GETS COLD, I HAVE TO DRIVE WITHOUT A SPEED OR TURN SIGNALS.

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